Evaluasi Kinerja Pegawai BPJS Ketenagakerjaan Kantor Wilayah Jawa Timur Menggunakan Metode Analytical Hierarchy Process (AHP)

Authors

  • Ghina Salsabila Firdaus UIN Sunan Ampel Surabaya
  • Yuniar Farida UIN Sunan Ampel Surabaya

Keywords:

Employee performance; AHP; Multicriteria

Abstract

BPJS Ketenagakerjaan is a public service institution that is always trying to improve competence in order to provide the best service for the community. Performance evaluation of BPJS Ketenagakerjaan employees is one way to improve BPJS Ketenagakerjaan performance. The better the employee's performance, the easier the organizational goals can be achieved. The aspects of employee performance appraisal have many criteria with different levels of importance, so we need a method that can accommodate it. In this study applying one of the multic Criteria Decision Making methods, namely Analytical Hierarchy Process (AHP) to assess the performance of BPJS Ketenagakerjaan employees. The AHP method is used to overcome complex and unstructured problems by becoming component parts in a hierarchy. The results obtained with AHP for employee X performance appraisal are 4,498 with a very satisfying category.

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Published

2020-08-31

How to Cite

Ghina Salsabila Firdaus, & Yuniar Farida. (2020). Evaluasi Kinerja Pegawai BPJS Ketenagakerjaan Kantor Wilayah Jawa Timur Menggunakan Metode Analytical Hierarchy Process (AHP). Jurnal Algebra, 1(1), 50-60. Retrieved from http://jurnalsaintek.uinsby.ac.id/mhs/index.php/algebra/article/view/4

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Articles