PENERAPAN METODE EXPONENTIAL SMOOTHING UNTUK PERAMALAN JUMLAH KLAIM DI BPJS KESEHATAN PAMEKASAN
Universitas Islam Madura
Time series model is the model used to predict the future using past data, one example of a time series model is exponential smoothing. Exponential smoothing method is a repair procedure performed continuously at forecasting the most recent data. In this study the exponential smoothing method is applied to predict the number of claims in the health BPJS Pamekasan using data from the period January 2014 to December 2015, the measures used to obtain the output of this research there are four stages, namely 1) the identification of data, 2) Modeling, 3) forecasting, 4) Evaluation of forecasting results with RMSE and MAPE. Based on the research methodology, the result for the period 25 = 833.828, the 26 = 800.256, period 27 = 766.684, a period of 28 = 733.113, period 29 = 699.541, and the period of 30 = 655, 970. Value for RMSE = 98.865 and MAPE = 7.002, In this case the moving average method is also used to compare the results of forecasting with double exponential smoothing method. Forecasting results for the period 25 = 899.208, the 26 = 885, 792, 27 = 872.375 period, a period of 28 = 858.958, period 29 = 845.542, and the period of 30 = 832.125. Value for RMSE = 101.131 and MAPE = 7.756. Both methods together - both have very good performance because the value of MAPE is below 10%, but the method of exponential smoothing has a value of RMSE and MAPE are smaller than the moving average method.